Why is IT support well suited to outsourcing?
The fourth industrial revolution, also known as Industry 4.0, is rapidly transforming the information technology (IT) industry through smart, globally connected technologies. As this revolution gains momentum, more businesses are turning to IT outsourcing services to keep pace with the increasing complexity of cloud integration, AI processing, blockchain technology and big-data analytics.
In particular, businesses in Western nations are looking to outsource IT services as a cost-effective way to boost competitiveness and reduce high labour costs. With global IT spending expected to reach U.S.$4.5 trillion in 2023, it’s becoming increasingly difficult for businesses to recruit and retain professional IT staff onshore.
The introduction of remote and hybrid work has further increased the demand for specialised talent in data security, web development and team conferencing platforms. To retain existing employees, organisations need to offer competitive salaries and additional benefits, but even then, staff turnover remains a challenge.
This is why many organisations are turning to managed IT services, also known as tech outsourcing. Outsourcing IT specialists and staff is a reliable and cost-effective way to develop bespoke tech capabilities in the face of ever-increasing costs and complexity.
As Zimbabwe’s cost of living is lower than most western countries, your business can outsource IT tasks for a fraction of the price it would cost to hire specialists locally.
Assigning routine IT support tasks to an offshore team means your onshore team will have more time to take on higher value, strategic work. Your business will notice a drastic increase in productivity levels across your department.
When you send your time-consuming tasks to an offshore IT team, your local team will have more time to focus on increasing profits, business growth and development opportunities.
Access to a global talent pool allows firms to find skilled IT professionals, in the fast-changing and complex technical competencies.
What are the benefits of IT support outsourcing?
Reduce costs
Save up to 70% on employment costs. Get top-notch skills at a fraction of the price.
Foster business growth
Navigate demand and scale sustainably with the right people dedicated to your business.
Increase efficiencies
27% of companies outsource to maximise efficiencies.
Access 24/7 support
Get added flexibility, faster work and round-the-clock support.
What IT support and
roles can you outsource?
Ono Corp International is the leading outsourcing provider in the UK, building full-time, dedicated teams for its clients while taking care of everything on the ground.
- Hardware, systems and network support
- Database administration
- Software development and support
- Web development and support
- Information security
Hardware, systems and network support
These professionals design, build and maintain data communication systems and provide hardware and telephony assistance. They are the IT support division of your organization, helping people reset their passwords, keeping the network healthy and streamlining the system with tech fixes.
Job titles can vary, but roles within this team could include:
IT Systems Manager, Software Developer, IT Network Administrator,
Desktop Support Specialist, Help Desk Specialist, IT Support Specialist,
Technical Support Engineer, Technical Support Specialist, Web Developer.
Database administration
This IT team stores and organises data for your organisation, especially when you have a large database of customer information. They ensure compliance with privacy requirements and keep things running smoothly when you’re dealing in bulk with your precious customer base.
Job titles can vary, but roles within this team could include:
Database Support Specialist, Database Support Manager, Database Administrator.
Software development and support
These specialists build, design and maintain software systems and applications. When you need a specific fix to streamline, improve or drive innovation, these guys put on their thinking caps. They write the code (whether it’s in Java, PHP, Python, VB.NET or other languages), test it to ensure it integrates smoothly with your customers and other systems, fix the bugs, and maintain it to ensure it remains trouble-free.
Job titles can vary, but roles within this team could include:
Application Developer, Applications Engineer, Programmer, Developer, Java Developer, Software Developer, Software Engineer, .NET Developer, Quality Assurance Analyst, Systems Software Engineer, Lead Software Developer.
Web development and support
This team creates, designs and maintains your online presence, including websites, portals and eCommerce platforms. Teams include professional specialists in both front and back-end development, web administration and web support, to keep your online presence operating smoothly and professionally.
Job titles can vary, but roles within this team could include:
Front End Developer, Back End Developer, Web Administrator, Web Developer, Webmaster, Web Support Specialist, Lead Web Developer.
Information security
Your data bodyguards, this team protects your computers, networks and data center against security breaches, viruses or attacks by cyber-criminals.
Job titles can vary, but roles within this team could include:
Information Security Analyst/ Specialist, IT Security Specialist, Information Security Manager.
Why Ono Corp International?
Choosing Ono Corp International for outsourcing offers several compelling advantages. With a proven track record of excellence, Ono Corp International provides top-notch services tailored to meet your specific needs. Most organisations outsourcing their IT team start with a core team which eventually scales to support more internal units or customer groups, as the team gets to know the requirements of the organisation and the potential for technological expansion. By partnering with Ono Corp International, you gain access to a reliable and experienced outsourcing partner that can streamline your operations, reduce costs, and improve efficiency. Their commitment to excellence and customer satisfaction makes them the ideal choice for outsourcing solutions.
Building An Offshore IT Team
Building offshore IT teams isn’t an unusual practice and it’s becoming far more popular than you may realise. That’s because it’s a very cost-effective way to grow and expand your IT department. Over 92% of G2000 companies currently utilise IT staff outsourcing to address their tech needs.
Finding the right professionals to hire for your IT team can be both time-consuming and frustrating. However, if you’re hiring locally this can be prohibitively expensive and still not provide you with the expertise you demand. Building outsourced IT teams allows businesses to tap into cost savings and skilled professionals. Whether you need an entire department or specific roles like web developers or data scientists, we facilitate the process. We handle recruitment from our extensive candidate database, provide top-tier facilities, and manage all HR tasks and compliance.
From Software Development experts and Tech Support Engineers to Technical Consultants and even Webmasters, we have experience hiring the most talented IT professionals for some of the industry’s leaders through expert IT outsourcing services
Our continual investment in state-of-the-art IT infrastructure drives our business success. With ISO certification for information security, we ensure strict physical and data security standards at our locations.
Benefits of Remote IT Teams
The considerable benefits of remote teams in the IT industry help companies grow and expand their existing IT infrastructure. Given that you can access an extensive network of highly qualified and experienced professionals, hiring a remote IT team is a very workable solution to a frustrating problem.
The problem is that it takes time to identify, recruit and hire the right people, which is expensive. There are also the costs of onboarding and training, as well as providing all the resources they need to fulfil their role within your company. All of these problems are instantly resolved when you outsource through us.
That’s not just because of the numerous benefits of hiring remote teams who are experts within the IT industry but also because of the cost savings. We manage all the recruitment and onboarding of your offshore IT team, as well as provide all the resources and infrastructure they need. Whether you want to save time and money or simply require access to a large pool of talented professionals, you have plenty of options when you hire offshore IT teams.
- Cost effective (save 75%)
- Staff wellness and happiness
- Highest quality staff
- Ethical staff treatment
- Premium client services
- Legal employment
- ISO Quality standards
- Compliance
- Scale quickly and easily
- Staff performance
- Fast recruitment process
- Transparent pricing
- Quality management
- No lock-in contracts
- High staff retention (98%+)
- ISO data security
