I have known Ono Corp International for approximately 2 years and first met them in discussions regarding provision of car finance mis-selling leads in late 2022. Ono Corp approached the relationship in a win-win manner which was not typical of many operators in the CMC sector. He used his professional network to share information and introduce Crystal Clear Law (CCL) to several helpful and useful contacts, including a funder whom we were not aware of. This introduction lead to our firm securing vital funding for this product. Subsequently, Ono Corp International became a lead provider to CCL. They worked hard to ensure leads matched our technical and quality criteria. They provided leads in volume and we were very happy with the relationship. Where ‘issues’ arose, as they often do in lead supply, Ono Corp dealt with them correctly and this built trust.

In mid-2023 we explored their Zimbabwe outsourcing capabilities which resulted in setting up a small team of fee earners. These individuals were supervised locally which assisted day to day management although they were ultimately supervised by our COLP. We found the Zimbabwe team to be keen and willing to learn the product, our processes and culture.

We grew the team to 10 FTE by the early part of 2024 in response to the growth of our claim pipeline.

Both lead supply and outsourcing operations are lead by Perry and Ono with whom we’ve built strong working relationships which genuinely focus on both parties getting fairness and value from the relationships.

I wholeheartedly recommend the services of Ono Corp International who we partnered with for comprehensive legal support on financial claims. Over a period of 12 months, we had the privilege of working with a robust team of approximately ten legally qualified paralegals who provided invaluable assistance to our UK team. Their expertise was instrumental in processing court documents, creating legal bundles, and handling the general processing of work related to financial claims, particularly PPI Plevin claims.

The team was adeptly managed by a dedicated team leader who served as the vital link between our UK Head of Legal and the outsourced team. This individual was responsible for the day-to-day management of the team's workload, ensuring seamless integration with our operations. The team members were not only capable but also demonstrated a profound understanding of the claim types. Each member was fully qualified, with exceptional interpersonal skills and a firm grasp of both spoken and written English, which greatly facilitated our communication and workflow.

Their punctuality and availability were impeccable, always willing to align with our time zone and extend their support over weekends when necessary. The positive and reliable nature of the team significantly contributed to our ability to process a substantial volume of client and legal documents, enabling us to present claims to the court efficiently. Without their support, navigating through the mountain of documentation would have been a daunting task. The cost-effectiveness of their service also cannot be overstated; we saved tens of thousands in recruitment fees that would have been incurred to hire UK staff of equivalent calibre. It was an absolute no-brainer for us to engage their services, and I highly recommend them to any entity looking to outsource their legal processing work.